Frequently asked questions
What is the return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not, please contact us and we’ll do our best to make it right. Each case is reviewed individually to provide you with the best possible solution.
Are any purchases final sale?
Some items are final sale and cannot be returned or exchanged. These products will be clearly marked prior to purchase.
When will I get my order?
Orders are typically processed within 1–3 business days. Delivery time depends on your location and the shipping method selected at checkout. You will receive a tracking number once your order ships.
Where are your products manufactured?
Our products are proudly handcrafted in Mexico, using high-quality materials and traditional techniques to ensure durability and style.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and the shipping method chosen. Free shipping may apply to qualifying orders.
